Privacy policy

Privacy Policy

Effective Date: June 29, 2026
Last Updated: June 29, 2026

Tuileries Stitching LLC, referred to in this Privacy Policy as “Tuileries Stitching,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our online store, purchase products, sign up for emails or text messages, contact us, or otherwise interact with us.

Tuileries Stitching is an online needlepoint company that sells needlepoint supplies, canvases, threads, kits, accessories, patterns, and related products.

By using our online store or purchasing from us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide to Us

We collect information you provide directly, including:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Account login information, if you create an account
Customer service messages
Product reviews, comments, or other content you submit
Marketing preferences
Any other information you choose to provide

Payment Information

When you make a purchase, your payment information is processed by our payment processor or ecommerce platform. We do not store full credit card numbers on our own systems. We may receive limited payment-related information, such as payment status, billing details, transaction ID, card brand, and the last four digits of a payment card.

Information Collected Automatically

When you visit our online store, we and our service providers may automatically collect certain information, including:

IP address
Device type
Browser type
Operating system
Pages viewed
Referring site
Date and time of visit
Products viewed
Items added to cart
Checkout activity
General location information derived from your IP address
Cookie and tracking technology data

Information from Third Parties

We may receive information from third parties such as ecommerce platforms, payment processors, shipping providers, analytics providers, advertising platforms, social media platforms, fraud prevention services, and email marketing providers.

2. How We Use Personal Information

We use personal information to:

Process and fulfill orders
Accept payments
Ship products
Send order confirmations, shipping updates, and customer service messages
Respond to questions and requests
Manage customer accounts
Provide customer support
Improve our online store, products, and customer experience
Personalize content and product recommendations
Send marketing emails, newsletters, promotions, and product updates
Send text messages, if you opt in to receive them
Run advertising and measure advertising performance
Prevent fraud, unauthorized transactions, abuse, and security incidents
Comply with legal, tax, accounting, and regulatory obligations
Enforce our terms, policies, and legal rights

3. Cookies and Tracking Technologies

We use cookies, pixels, tags, analytics tools, and similar technologies to operate our online store, remember your preferences, understand traffic, improve our store, personalize your experience, and support marketing and advertising.

Cookies may help us:

Keep items in your cart
Remember your preferences
Understand which pages and products are popular
Measure email and advertising performance
Show relevant ads on other sites or platforms

You can adjust your browser settings to block or delete cookies. Some store features may not work properly if cookies are disabled.

Depending on your location, you may also have the right to opt out of certain targeted advertising or tracking activities. Where legally required, we will honor applicable opt-out requests.

4. Email and Text Marketing

If you sign up for our email list, we may send you newsletters, product announcements, promotions, restock alerts, needlepoint inspiration, and other updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in an email or contacting us.

If you opt in to receive text messages, we may send SMS or MMS messages related to promotions, order updates, or other store communications. Message and data rates may apply. You can opt out of marketing text messages by replying STOP or following the instructions provided in the message.

Even if you opt out of marketing communications, we may still send non-marketing messages, such as order confirmations, shipping notices, account notices, and customer service responses.

5. How We Share Personal Information

We do not sell your personal information in the traditional sense of exchanging it for money.

We may share personal information with trusted third parties when necessary to operate our business, including:

Ecommerce platform providers
Payment processors
Shipping carriers and fulfillment providers
Email and SMS marketing providers
Analytics providers
Advertising platforms
Customer service tools
Fraud prevention and security providers
Hosting and technology providers
Accountants, attorneys, insurers, and professional advisors
Government authorities, regulators, or law enforcement when legally required

We may also disclose information if we believe it is necessary to protect our rights, property, customers, business, or others.

If Tuileries Stitching is involved in a merger, acquisition, sale, financing, reorganization, bankruptcy, or transfer of business assets, personal information may be transferred as part of that transaction.

6. Targeted Advertising and Analytics

We may use advertising and analytics tools to better understand our customers and promote our products. These tools may collect information about your activity on our online store and across other sites or platforms.

Depending on the law that applies to you, this type of activity may be considered “sharing” personal information, “targeted advertising,” or “cross-context behavioral advertising.”

You may be able to limit targeted advertising through your browser settings, device settings, cookie settings, or applicable privacy controls offered through our online store.

7. Your Privacy Choices and Rights

Depending on where you live, you may have certain privacy rights, including the right to:

Request access to the personal information we have about you
Request correction of inaccurate personal information
Request deletion of personal information
Request a copy of your personal information
Opt out of certain targeted advertising
Opt out of the sale or sharing of personal information, where applicable
Limit certain uses of sensitive personal information, where applicable
Appeal a decision regarding your privacy request, where applicable
Not be discriminated against for exercising your privacy rights

To exercise your privacy rights, contact us at:

Email: tuileries.stitching@gmail.com

We may need to verify your identity before processing your request. Verification may require confirming information related to your account, order history, email address, or other details we maintain.

We will respond to privacy requests within the time required by applicable law.

8. California Privacy Notice

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our business.

California law gives eligible California residents certain rights regarding personal information, including the right to know, delete, correct, opt out of certain selling or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.

In the past 12 months, we may have collected the following categories of personal information:

Identifiers, such as name, email address, phone number, shipping address, billing address, IP address, and account information
Commercial information, such as products purchased, order history, cart activity, and customer preferences
Internet or network activity, such as online store interactions, device information, browser information, and cookie data
Geolocation information, such as approximate location derived from IP address
Payment-related information, such as limited transaction details
Communications, such as customer service messages and reviews
Inferences, such as product preferences or interests based on shopping activity

We collect and use these categories for the business and commercial purposes described in this Privacy Policy.

We may disclose these categories of personal information to service providers, contractors, and business partners as described above.

We do not knowingly sell personal information for money. However, certain analytics, advertising, or tracking activities may be considered “sharing” or “selling” under California law. Where required, California residents may opt out of such sharing or selling.

We do not knowingly sell or share personal information of individuals under 16 years old.

9. Utah and Other State Privacy Rights

Depending on where you live, state privacy laws may provide additional rights over your personal information. These rights may include access, deletion, portability, correction, and opt-out rights for targeted advertising or certain data sales.

To submit a privacy request, contact us at:

Email: tuileries.stitching@gmail.com

We will process applicable state privacy requests in accordance with the law that applies to your request.

10. Children’s Privacy

Our online store and products are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Parents or guardians who believe a child has provided us with personal information may contact us at:

Email: tuileries.stitching@gmail.com

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, tax and accounting requirements, fraud prevention, dispute resolution, and business recordkeeping.

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and business needs.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online store, system, or transmission method is completely secure. We cannot guarantee absolute security of personal information.

You are responsible for keeping your account login information confidential and for notifying us if you believe your account has been compromised.

13. Third-Party Sites and Services

Our online store may contain links to third-party sites, apps, platforms, or services. This Privacy Policy does not apply to those third parties.

We are not responsible for the privacy practices, content, or security of third-party sites or services. We encourage you to review their privacy policies before providing personal information.

14. Social Media

If you interact with us on social media platforms, those platforms may collect information about you according to their own privacy policies. We may view or respond to comments, messages, tags, reviews, or other interactions you make with our social media accounts.

15. International Visitors

Tuileries Stitching is based in the United States. If you access our online store from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

By using our online store, you understand that your information may be transferred to locations where privacy laws may differ from those in your jurisdiction.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

If we make material changes, we may provide additional notice, such as posting a notice through our online store or sending an email where appropriate.

Your continued use of our online store after an updated Privacy Policy is posted means you accept the updated policy.